How can we help?

If you need help with Aegis Bastion, have a problem with your game data, or want to report a bug, contact us by email.

When contacting support

Please include the following information when relevant:

• Your device model and Android version.
• A short description of what happened.
• The steps that led to the problem.
• A screenshot, if it helps explain the issue.

Account and cloud-save issues

If your issue involves sign-in, cloud synchronization, or saved progress, please describe what you expected to happen and what you saw instead. Do not send passwords or other sensitive credentials.

Purchases and advertising

If a released version of Aegis Bastion offers in-app purchases or rewarded advertising, include the approximate date and time of the issue and any relevant Google Play transaction details. Do not send full payment-card information.

Response

R2L5 Games reviews support requests sent to the address above. Response times may vary.